Shipping & Returns
Shipping:
- The cost of shipping within the contiguous US has been included in the price of your materials.
- Your order will be submitted for fulfillment and shipped from our warehouse within 3-7 working days. All orders are shipped via ground delivery. You will receive an email with tracking details as soon as it departs from the warehouse.
Terms:
Open Up Resources will replace damaged, missing, or incorrect materials from an order at no cost to the customer if notified within 30 days of the shipment arrival date.
- The purchaser must inspect books for material defects within 30 days of receipt to ensure timely replacement.
- Issues requiring warranty support may be directed to support@openup.org.
Returns:
Open Up Resources will accept returns of the following materials within 30 days of receipt:
Complete sets of unused, undamaged student workbooks and teacher materials
Warranty:
Open Up warrants for one year from the date of purchase, all printed textbooks provided by Open Up will be free from material manufacturing defects in material and workmanship that render such Textbooks unusable. EXCEPT FOR THE WARRANTY SET FORTH ABOVE, OPEN UP MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE TEXTBOOKS, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY OR (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR OTHERWISE.